About Us


Thank You for Choosing Estle Cadillac

WHY ESTLE CADILLAC?

Our sales and service teams are the best in the business. Our sales staff takes pride in transforming a normally complicated and strenuous vehicle-buying event into a fun and enjoyable experience. If you combine the number of years our certified technicians have been in the business, our team holds more than a hundred years of certified experience. Our service department guarantees your car or SUV will be restored to factory-like conditions. Many around Ohio have given us their word of approval, especially those in Napoleon, Ottawa and Wauseon. Browse our new and pre-owned inventory and put your trust in us to deliver the exceptional experience you're looking for.

ESTLE CADILLAC MISSION

  • Our goal is to be an industry leader in providing unmatched quality automotive products and services.
  • We will constantly strive to meet the changing needs of our customers.
  • Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
  • Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
  • It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.

Phone Numbers:Sales Hours:
  • Mon, Thu8:30 AM - 8:00 PM
  • Tue - Wed, Fri8:30 AM - 6:00 PM
  • Sat9:00 AM - 3:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 12:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 12:00 PM
  • SunClosed

ONE LOW PRICE PLAIN AND SIMPLE, ALWAYS

Our customers have told us that the most unpleasant aspect of buying a new or used vehicle is negotiating the price. With that in mind we have decided to give everyone our BEST PRICE right up front. At Estle Cadillac we have our BEST PRICE on our vehicles at all times. We have priced every new and used vehicle with our true BEST PRICE to assure the integrity and fairness in your buying experience.

FRIENDLY, HASSLE-FREE BUYING EXPERIENCE

Our Sales Consultants are not paid to sell cars. They are paid to help you find the vehicle that is right for you. One consultant stays with you through the entire process, which includes the feature presentation, the demo-drive and financing options. You always get a pressure-free buying experience at Estle Cadillac.

TRADE EVALUATION PROCESS

At Estle Cadillac, we give our customers the actual cash value of their trade-in up front and in writing. We will not inflate the price of our vehicles just to show you a better price on your trade-in. What we tell you your car is worth is what we will pay you for it, in cash, whether you buy a vehicle from us or not.

OUR SEVEN BRAND PROMISES AT ESTLE CADILLAC

  1. One low price plain and simple, always
  2. Actual cash value for your trade
  3. Affordable financial solutions for today and your future
  4. Dependable service to meet your schedule
  5. Relaxed shopping experience
  6. Right vehicle at the right time
  7. You can't buy the wrong vehicle
2021 Cadillac Escalade Front Grille_mobile

OUR VALUES

The Value of Honesty and Integrity:

We believe that all decisions are to be made with integrity. Leadership is setting good examples for others to follow, expecting as much from yourself as from others.

The Value of Individual Responsibility and Accountability:

We believe that we are responsible to satisfy the needs of our customers for all our products are services. Individual accountability for our own performance and for the quality of our products will demonstrate to our customers we are enthusiastic about them and really care.

The Value of Unconditional Dedication to Excellence:

We believe there is no place for mediocrity and half-hearted efforts. We accept personal responsibility for overcoming obstacles and being the very best. We actively choose to excel in every aspect of our personal and professional lives.

The Value of Cooperation and Communication:

Close mutual support of one another is a fundamental tenet of ours. We value open communication and encourage new ideas, realizing that teamwork produces a better employee work environment and enthusiastic customers and suppliers.

The Value of Our People:

We have nothing of greater value than our people. We respect the uniqueness of every individual and believe that such an attitude will build a team of confident, creative members possessing a high degree of initiative, self-respect and self-discipline.

The Value of Ongoing Improvement:

We believe in not accepting the status quo, in constant improvement, and in the value of ongoing education in any form. We believe in providing opportunity for personal, professional and organizational growth within our company.

The Value of Being Good Community Citizens:

We give willingly to and are actively involved in the support of our communities because they provide us your success.

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Estle Cadillac 41.30343, -84.36069.